Q & A

When will my product arrive?

Depending where the product is going it could be anywhere between 2-6 business days. Your tracking number can give you a time frame.

I paid 2-3 business day shipping, why did it get here in 4?

We process everything during business hours and days. If placed an order we will then process and buy the 2 business day shipping from the carrier. That afternoon the carrier will scan and ship your products after that it's out of our control. WE DO NOT GUARANTEE the shipment since it's out of our power. But you do get faster shipping than standard.   

Showing delivered but I don't have my shipment!?

Hey Beautiful Nail Supplies is not responsible for lost shipments. First be sure it hasn’t actually been delivered to your home, check around all the entrances, sometimes postal carriers try to protect your package by putting it someplace where it won’t be easily seen. Once you are sure it isn’t at your location you need to contact the carrier and report a problem. Be polite, and have the tracking number ready so they can check their records. 

Showing Delivered But No Package.

First be sure it hasn’t actually been delivered to your home, check around all the entrances, sometimes postal carriers try to protect your package by putting it someplace where it won’t be easily seen. Once you are sure it isn’t at your location you need to contact the carrier and report a problem. Be polite, and have the tracking number ready so they can check their records. 

What are the Shipping Cost?

After $50 the products will be shipped free. Anything below it will cost $4.99.

What happens If I placed an order on a Saturday or Sunday?

The Order will be worked on Monday if it's not a holiday day.

How can I return a product?

You can read our instructions here

Does Mia Secret or Hey Beautiful Product contain methyl methacrylate (MMA) ? 

No none of our products contain MMA which could be a very dangerous chemical to your natural nail.

Have any other questions?

Please call us at 713-298-9059 or email at admin@heybeautifulnailsupplies.com