Thank you for visiting and shopping at Hey Beautiful Nail Supplies Online Store. The following are the terms and conditions that constitute our Shipping Policy. Be sure to review this information before placing your order, as you agree to the below terms by placing an order with Hey Beautiful Nail Supplies. If you have any questions about our shipping policy, please email us at firstname.lastname@example.org (fast response)
*Orders after 2pm will be scheduled to ship the following day*
All purchases shipping within the United States will receive complimentary standard shipping after 75$ worth of products. With respect to the shipment of products and services sold through the Website, risk of loss and title for items purchased from the Website, pass to you upon delivery of the items to the carrier. Should your item not be received but your tracking information indicates that your order was delivered, please contact email@example.com who will be able to further assist with filing a FedEx, USPS or UPS claim on your behalf.
Orders shipping to a P.O. Box will receive complimentary ground shipping, pending order approval. Please note: Shipping to P.O. Boxes may increase processing times by up to two business days. Orders shipping to Puerto Rico, Alaska, or Hawail will receive complimentary ground shipping, pending order approval.
USPS is the service we use to ship products. They will be in charge of arriving at your shipping location. *
"Priority Shipping & Regular Shipping Time"
Showing "Accepted" on your tracking
If your tracking information shows that your package was delivered but you can't find it:
- Carrier may have placed it in a safer location, please check:
- Any area out of potential weather hazards
- Exterior doors and any locations where the package could be placed
- Check your mailbox again as some packages come separately from your regular mail.
- Check with others in your house that may have accepted it.
- In rare cases, the package may show as 'delivered' but could take additional 24 hours.
- If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address to ensure that you receive it safe and sound.
If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact couriers at the number below in order to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
|COURIER||PHONE||GET HUMAN INSTRUCTIONS|
|USPS||1-800-275-8777||Press 0 , then 0, then press 5, then 5, then 2|
Please send us pictures of boxes and items that are damaged.
Regarding monomers, if the spillage is:
1-5% we will refund 10% of the Monomer
10-20% we will refund 25% of the Monomer
21-45% we will refund 55% of the Monomer
46+ we will resend you another Monomer.
We will come to terms once we see box damage. The more it spilled, the more the box takes damage. If the monomer spilled and the box shows minor damage, the picture should show more than half of the empty bottle. That will let us know one took extra liquid out and took a picture, and stated half spilled. 46% spillage would destroy the box, as we experimented and saw. We ask for honesty, and if we see a scam, you are jeopardizing the refund.
Regarding Other Products
If damaged, we will replace it at no cost. Just send us pictures of proof no later than 48hr.
Missing Product in your order
We make sure everything shipped is what you order. For example, suppose you bought a product that shows to be in stock but is out of stock. We will send an email letting you know and give a refund on that product. If applicable, we will upgrade your product for no cost.
We double make sure there's no missing product. Since we are humans, we tend to make mistakes then and there. If what you order is missing a product, send us an email with the order number at firstname.lastname@example.org, and we will check the pictures taken before shipping (matches every product that goes in a shipment) your purchase to see if the product was missing. Must not pass 48 hours since the time of delivery.
Unable to deliver (return shipping to the shipper)
We reserve the right to cancel any order deemed to not meet our fraud policies. This includes but not limited to: address verification (AVS), card security code (CVV), and non-matching billing to and ship to addresses. We might ask for a Government ID and Card picture to show proof of non-fraud.
SHIPPING IS NON-REFUNDABLE